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Tasks
- Coordinate the flow of information
- Interview patients to obtain case histories
- Open and distribute regular and electronic incoming mail and other material
- Schedule and confirm appointments
- Complete insurance and other claim forms
- Maintain filing system
- Order supplies and maintain inventory
- Determine and establish office procedures and routines
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- Initiate and maintain confidential medical files and records
- Prepare draft agendas for meetings and take, transcribe and distribute minutes
- Perform data entry
- Provide customer service
- Prepare financial statements and reports
- Compile inventory reports
- Receive and forward telephone or electronic enquiries
- Prepare accounts
- Communicate with other workers to co-ordinate the preparation and completion of work assignments
Computer and technology knowledge
- MS Word
- Electronic mail
- MS Excel
- MS Windows
- MS Outlook
- Monitoring and tracking software
Area of work experience
- Charts, tables, graphs and diagrams
- Correspondence
- Financial statements
- Invoices
- Reports and records
- Statistics
Security and safety
- Basic security clearance
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Large caseload
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Organized
- Reliability
Other benefits
- Free parking available
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