Job Order Detail

Description

To fulfill Pattison Agricultures vision of GROWING, CONNECTING AND EVOLVING we are looking for a Service Shift Manager to join our fast-paced, energetic, dealership in Swift Current, SK. This role manages, coordinates, and directs the workload of the Service Dept with a high focus on quality of work, effective communication, and Customer Satisfaction.

Responsibilities
This individuals responsibilities include:
- Assign warranty jobs for techs based on skills/knowledge
- Mentoring new techs
- Optimize shop efficiency/flow to avoid lost billable hours
- Effective follow up on repair status
- Identify/execute continuous process improvements
- Back up Mgr in their absence & peak seasons
- Direct/assist in diagnosis/troubleshooting of machine problems with techs/apprentices
- Perform final checks on equipment before start of work order
- Excellent Customer Service consistently above standards
- Assist Service Shift Advisor with repair quotes & accurate record keeping
- Build/maintain constructive co-worker relations, foster strong team dynamics

Requirements
This would be an ideal position if you have:
- Ag Equipment Tech (JDTECH) Journeyperson Cert/equivalent
- Ability to operate vehicles/equipment used for diagnostics
- 5+ years performing complex service repairs/maint
- Expert knowledge of mechanical, electrical, hydraulic systems used in repair of ag/turf equipment
- Ability to lift at least 40 lbs repeatedly; 40-75 lbs on occasion
- Ability to work flexible hours, varying shifts, weekends, holidays
- Valid drivers license
- Ability to use computer systems and applications

Why join us?
We have competitive wages, excellent benefits, in-house training and learning opportunities. With over 18 locations across SK & MB, we have endless opportunities for you to GROW and develop your career!

Apply early, recruitment is ongoing and may be filled prior to closing date. Candidates must be legally entitled to work in Canada