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Working with HR on recruitment, staff retention, supervising senior staff and providing orientation as required.
Coaching senior staff, monitoring job performance and completing performance evaluations.
Reviewing and approving timesheets for the senior staff.
Developing constructive and cooperative working relationships with the staff and promoting teamwork.
Overseeing the ordering of inventory, monitoring stock levels, rotating stock and updating prices to maintain product margins.
Tracking sales and price changes to achieve desired margins and profitability.
Regularly reviewing product mix, business units and adjusting seasonally to maximize profitability.
Ensuring the controls for cash are being followed.
Ensuring the shift reconciliation and cash counts are being completed accurately.
Collecting accounts receivable and minimizing charge account balances;
Supervising year-end inventory counts.
Reviewing financial performance, establishing budgets, monitoring results, investigating variances.
Monitoring the performance of computer hardware, software, point-of-sale and other systems to ensure they remain cost effective.
Implementing workplace safety best practices and Occupational Health & Safety regulations.
Ensuring the appropriate permits and insurance are in place.
Ensuring that the ESSO & Optimum program terms and conditions are being fulfilled.
Assisting with the development of marketing and operational plans, strategies and goals and objectives.
Implementing the approved plans.
Providing input into policy and procedure revisions.
Representing the store .
Ensuring customer complaints are addressed and handled professionally.