Job Order Detail

Description

Responsibilities:
- Acts as the Industrial Science Group (ISG)  liaison and point of contact with the CLSI Contracts Specialist, the CLS User Services office, and other groups when relevant.
- Serves as the primary point of contact for beamtime purchased access and academic mail-in program.
- Provide project administration (maintaining client management system, compiling deliverables, creating administrative reports, etc.).
- Ensures the smooth and efficient day-to-day operation of industrial project activities.
- Working with the Industrial Science Manager develops, implements, and maintains the quality program for Industrial Science; establishes and co-ordinates departmental procedures and metrics.
- Oversees maintenance of data and departmental client sample archives.
- Assists the Industrial Science Manager in reporting on the performance of the Industrial Science Group through the tracking of client statistics and key performance indicators (KPI).
- Undertakes initiatives related to departmental goals such as project audits and client feedback surveys.
- Gather statistics and data to create various reports related to program evaluation.
- Ensures Service Contracts and associated Statements of Work are in effect, executed, completed, and invoiced.
- Helps maintain appropriate contract documentation and invoice preparation for industry clients.
- Provides assistance with research security initiatives related to industrial clients.
- Provides basic contractual backup of the CLSI Contracts Specialist duties relating to ISG in event the CLSI Contracts Specialist is unavailable.
- Working flexible hours, including evenings and weekends, may be a requirement of the position.

Qualifications:
- A relevant undergraduate degree is required.
- A minimum of three years of experience is required.
- Ability to deal with highly sensitive and confidential information as part of daily duties.