Job Order Detail

Description

The Manager of Reception/COA - Westside Clinic is accountable for the efficient, effective provision of the reception department which includes Clinical Office Assistants (COAs), and Receptionists. The Manager acts in accordance with departmental and Saskatoon Community Clinic mission, vision, policies and procedures. The Manager is expected to adhere to professional standards, Provincial Legislation and licensing requirements.

The Community Health Services (Saskatoon) Association Ltd. (CHSA) is a member owned co-operative that owns and directs Saskatoon Community Clinic (SCC).  In addition to directing SCC, CHSA advocates for public policies and programs that contribute to improved and equitable health outcomes for people in the community and the province.  SCC is a multidisciplinary primary health care organization that provides health care, health promotion, and disease prevention to a self-selected population of clients in a city centre location and to a largely low income and indigenous population at a core neighborhood location. The organization is anchored by the five principles of the Canada Health Act.
    
The Manager of Reception/COA - Westside Clinic leads, manages and supervises clinical staff and support staff in the provision of high-quality patient and family-oriented services using continuous quality improvement methods and practice. The Manager is an active participant and promoter of best practice initiatives within SCC and has daily contact with other health and administrative staff within SCC.

QUALIFICATIONS AND EXPERIENCE
Office education certificate or equivalent amount of education and experience.
Two years' experience in a supervisory role.
Demonstrated progressively responsible leadership roles.
Medical Terminology certificate.
Medical Office Assistant diploma would be considered an asset.