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POSITION SUMMARY:
As the IT Coordinator, you must have extensive knowledge of software, hardware, and networks. You will be responsible for performing both technical and administrative tasks, requiring critical thinking and problem-solving skills with great attention to detail. Effective end user support and teamwork are vital components of this role, so excellent communication and people skills are required to collaborate effectively with colleagues.
IT COORDINATOR DUTIES AND RESPONSIBILITIES:
Institute protocols for the use of IT across departments and projects, Design procedures for the use of IT resources, Advise management with the goal of making the appropriate IT decisions and choices
Provide technical support to all employees, Design, plan and execute training on the use of systems and networks
Install and configure hardware equipment and software programs, Oversee, track and measure system and network performance, Perform troubleshooting and execute needed repairs, Execute different maintenance activities when needed, Review and develop security-related contract documents, Work with other IT professionals to ensure upholding IT standards, Perform other ad-hoc projects or tasks as assigned
IT COORDINATOR REQURIEMENTS:
University Degree in Information Technology, Computer Science or similar relevant field, Previous working experience as IT coordinator for 5 years Knowledge of SQL server, T-SQL, Access, databases, RDBMS, CCNA/ networking, Office-365, Windows Server 2019, Active Directory, Logi-XML, Tableau, Sugar-CRM or Suite-CRM will be an asset. Any relevant additional certification (CompTIA Network+, CompTIA Security+ etc.) will be an advantage. Previous experience in help desk support will be an advantage. In-depth knowledge of a variety of IT systems, databases and applications. Familiarity with TCP/IP protocols and LAN/WAN configuration. Hands-on experience with troubleshooting and repairing complex IT issues. Strong communication skills