Job Order Detail

Description

Express Employment is actively seeking candidates to fill an Agricultural Product Support Representative position with a top client of ours in the Ag Equipment sector. The ideal candidate would possess agricultural equipment/parts counter experience however we are open to candidates that have auto parts experience that have spent some time in Ag industry or come from a farming background.

Duties & Responsibilities:
Initiate outbound sales calls to customers
Respond to parts pricing inquiries from customers through both phone, email and text channels
Accurately fulfill parts order requests from clients
Provide availability of inventory and shipping times to customers
Providing parts support and assistance for other Brandt field staff members
Working with multiple vendors to provide the customers with various options to ensure their parts requests are satisfied
Required Skills:
Experienced multitasker able to navigate multiple systems at the same time
Demonstrated ability to deliver the highest level of customer satisfaction
Detail oriented in order to maintain the highest level of accuracy to ensure customer parts requests are handled quickly and accurately the first time
Active listener able to understand customers through two-way engagement in order to respond to parts related requests and where needed provide recommendations and solutions
Ability to work as part of a team in a fast-paced environment
Strong written and verbal communication skills
Previous experience in the agricultural industry would be considered an asset
Previous experience in outbound sales is an asset.
Fluency in English is required. French will be considered an asset but not required.