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Tasks
- Establish operational procedures
- Select and purchase equipment and supplies
- Plan and co-ordinate activities of housekeeping supervisors and crews
- Co-ordinate inspection of assigned areas
- Supervise staff
- Ensure that safety standards and departmental policies are met
- Supervise maintenance and repair services
- Co-ordinate maintenance and repair services
- Conduct performance evaluations and appraisals
- Maintain inventory of supplies, equipment and uniforms
- Supervise in-house laundry services
- Co-ordinate in-house laundry services
- Schedule and assign duties of housekeeping staff
- Co-ordinate dry cleaning and valet services
- Respond to complaints of guests
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
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