Job Order Detail

Description

Full Time Positions Available at Tim Hortons - Lewvan Crossing 4420 4th Avenue.
Opening shifts are 2am - 10am. Mid Day shifts 6-2pm Afternoon shifts are 1pm-9pm.
Open Availability preferred.Weekend work may be required
The Production Team Member is responsible for the preparation and monitoring of products to support the Exceptional Guest Experience through the delivery of quality products and service.  Follows the guaranteed Always Fresh procedure to ensure products are always fresh and always accurate; adheres to product shelf life standards to ensure the best quality product is available.Delivers consistent and outstanding guest service by maintaining a showcase that is appealing and contains the minimum quantity and variety standards to ensure proper product is available.Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met. Helps support speed of service targets by working quickly and efficiently to fill orders and meet guests needs.Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.Listens carefully to guests and apologizes for the experience in the case of a complaint.Follows all Operations standards for preparation of products and use of equipment, according to training and ops materials provided.Monitors fridge and freezer product inventory and submits order quantities. Prepares all products as required, minimizing food waste through the production of smaller quantities of food more often throughout the day; records prepared items and waste on the production sheet. Receives and responds to showcase and product needs from the Restaurant Front.
We Offer - Comprehensive training, Scholarship Program, Free uniforms, Advancement opportunities & Health & Dental Benefits