Job Order Detail

Description

*Please include competition #2024-88-PFR-60 in the subject line of all emails.

At SaskAbilities we treat people with respect, compassion, and honesty. Our programs and services are person centred, goal oriented, and accountable. We value teamwork, excellence, and innovation.  While demonstrating these values each day, the incumbent will work with a team to provide excellent customer service and administrative support for the Orthopaedics department.  Duties include, but are not limited to:
-Perform customer service duties, in-person and on the phone, including welcoming clients and conducting check-in procedures, scheduling and confirming upcoming appointments, processing payments, contacting clients when items are ready for pick-up and respond to various service enquiries.
-Manage client booking calendars for ten clinicians.
-Manage patient flow in facility.
-Document communication and services provided while maintaining accurate electronic client records.
-Communicate with referring practitioners and other health care professionals to coordinate appointments, off-site clinic services and/or obtain referral documentation.
-Obtain funding approvals for client services and devices.
-Prepare weekly cash and credit card deposits.
-Other duties as assigned.

Qualifications:
-Graduate of a recognized office/business administration course.
-Completion of a medical terminology course.
-Experience with medical filing and patient scheduling systems.
-Excellent customer service skills and the desire to provide a positive customer experience.
-Proven organizational skills and the ability to handle multiple projects and priorities in a busy office environment.
-Strong office skills, including keyboarding and computer knowledge and a basic understanding of accounting practices.
-Final Candidates are required to provide satisfactory criminal record checks.