Job Order Detail

Description

The Ministry of Social Services, Income Assistance Service Delivery Division is seeking an Income Assistance Worker.

The Income Assistance Service Delivery Division is committed to investing in positive outcomes for clients in the areas of income support and services so clients can regain their financial independence to the best of their ability. We do this by providing financial support and connecting clients to support services in their community. We meet their basic needs for food, shelter and clothing and develop collaborative, customized plans so they can regain their financial independence to the best of their ability.

Income Assistance workers are empathetic, compassionate, non-judgmental, well-organized collaborators with excellent communication skills who treat all people with dignity, respect, and objectivity.

Income Assistance Workers work closely with a diverse clientele to help them maximize their independence, autonomy and quality of life.

The successful candidate will have experience with case management including interviewing, assessing, planning, and referring services and/or supports. You will also have experience working with diverse and multicultural individuals/families who may face multiple barriers and challenges, such as addictions, mental illness, disability and unemployment. You will also be able to manage conflict in a calm, rational and respectful manner. The successful candidate will also be able to successfully complete mathematical calculations and operate computerized programs and databases.

Typically, the knowledge of Income Assistance work is obtained through the completion of a post-secondary education in the human services field. This may include a certification, diploma or degree and relevant experience.