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Technical Support Analyst
Temporary Appointment until approximately April 30, 2025
Saskatoon Office
Job Summary:
Perform Tier I support to all WCB clients (internal and external). Analyze, troubleshoot, install, perform Tier II (Deskside) support, and provide resolution to issues related to personal computers for internal and external users. Ensure system availability, recovery procedures, and back-up procedures.
Qualifications:
Two (2) years successfully completed post-secondary technical education in an industry-recognized diploma or certificate program focused on networks and/or desktop hardware, software, and operating systems. Plus a minimum of one (1) year experience on a computer help desk. (Experience must be current within the last two-year period.)