Job Order Detail

Description

Grant Hall Hotel is looking for an experienced(Front Desk), outgoing, hardworking, positive-proactive & responsible person to support our front desk team. Responsibilities will include, but are not limited to:

Answering and directing all calls/emails appropriately and efficiently.
Process and confirm room reservations
Greet, register and assign rooms to arriving
guests
Keeping track of front desk inventory.
Present a statement of charges to departing
guests and receive payment for services
Respond to guests questions or concerns
Ensure work areas and equipment are kept
functional and orderly at all times
Must abide by the dress code standards
Help to other job duties assignment by the
Supervisor, including room checks, light cleaning & Guest services.

Skill Requirements:
Excellent written and oral communication
  skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve
  customer related concerns and complaints and
  report to supervisor as necessary.

Knowledge and Training:

Must possess basic computer operations skills ( MS Excel, Word, Office, Internet savvy), good at social media. Knowledge of clerical and basic accounting procedures

Job Type: Full/Part Time (Open Availability)

Schedule:
     8 hour shift  
     Holidays
     Weekdays/Weekends
     Available to be on call to fill/cover
     shifts throughout the week.

ONLY CANDIDATE WITH THIS AVAILABILITY NEED APPLY.