Job Order Detail

Description

Have you ever had a career where you can meet people from all around the world? Are you engaged, self-starting and able to assist others with ease? We want to hear from you!
The DoubleTree by Hilton Hotel & Conference Centre Regina is recruiting a permanent, part-time Guest Services Agent to join our team of customer service professionals!  

Main Duties & Responsibilities:
-Respond to requests promptly, efficiently, and courteously during check-in, check-out and throughout the customers' stay.
-Handle guest accounts and maintain cash drawer
-Process reservation/cancellation/modification requests

What we look for in a team member:
-Enthusiastic and dedicated to customer service excellence - you like to be around people!
-Ability to assist hotel guests in an empathetic and courteous manner at all times
-Strong English communication skills, (verbal and written)
-Have a strong memory to recite company promotions and information during the check-in process

Education & Qualifications:
-Minimum grade 12 or equivalent
-Preference will be given to individuals with previous Front Desk experience in a hotel setting  

Working Conditions:
-Able to continuously stand, bend, and lift during entire 8 hour shift
-Repetitive computer and telephone use

What we offer:
- Hilton brand GSA training
- Employee Insurance Coverage Plans
- Discounted monthly parking or transit pass
- Employee discounts on all Hilton and SilverBirch hotels globally
- A positive and inclusive work environment and a culture of employee recognition
- flexible schedule

No LMIA provided for opportunity. You must be legally entitled to work in Canada to be considered.