Job Order Detail

Description

Looking for an adventure in the Boreal Forest?

We are looking for a Guest Services Agent to join our team (year round) and would love to have you join us. The Guest Services Agent will be responsible for providing guests with a positive first and last impression and will provide consistent excellent customer service. You will make reservations, greet and register incoming guests, assist guests with special needs, process guest folios and collect payment, manage cash handling responsibilities, handle guest requests and concerns promptly and with courtesy, assists guests with inquiries regarding local amenities, handle additional duties as needed supervisor or management, maintain confidentiality and interact effectively with hotel guests and co-workers to create a positive environment.

Job Qualifications:
o    Proficient in English Language both written and verbal
o    The ability to multi-task in a fast-paced environment
o    Previous customer service experience
o    Computer literate
o    Strong interpersonal, analytical and problem solving skills
o    Responsible and reliable
o    Works well under pressure
o    Can work well in a team and as an individual
o    Has a passion for customer service
o    Previous hotel experience is an asset
o    Must be able to work days, evenings, holidays and weekends.

Elk Ridge Resort Perks:
    Competitive wages
    Free Golf and access to Salt Water Pool and Hot tub
    Discounts in Outlets, and a Friends and Family Rate for Accommodations (based
    on availability)
    Tree0six Adventure Park and Drift Spa discounts
    On-site staff accommodation available

About Elk Ridge Resort:
Elk Ridge Resort is located 45 minutes north of Prince Albert and seven minutes outside of Prince Albert National Park, surrounded by the forest, pristine lakes, and natural wildlife. Elk Ridge Resort and the surrounding areas are rich with nature and outdoor experiences, which over the years, has solidified Elk Ridge Resorts status as a four-season paradise.