Job Order Detail

Description

The City of Moose Jaw is seeking to fill a Customer Service Representative position.  Under the direction of the Customer Service Supervisor, the Customer Service Representative is the initial point of contact and the primary liaison between the public and the Treasury Branch.

This position will perform the following duties:
Receive and receipt various payments and other remittances at the Cashiers wicket
Balance daily cash registered totals
Perform various filing and typing duties
Assist in collection of outstanding receivables, returned cheques, etc. as well as all outgoing notices produced in the Treasury Branch
Assist Utilities with utility billings, deposits, transfer and meter reading requests, issuing work orders and data entry
Assist Taxation with general tax account inquiries
Act as receptionist at the inquiry desk
Issue parking permits and bus passes
Receive and process all mail

Qualified applicants will possess:
1 year post-secondary education in Administration, Finance, Business or a related field
2 years related experience in cash handling
1 year related experience in customer service and office administration
Accurate data entry and word processing (8000 kph)
Experience with computer software packages including spreadsheets and word processing
Able to communicate clearly, effectively, both verbally and in writing
Ability to deal courteously, effectively and tactfully with the public
Fully bondable