Job Order Detail

Description

Open to any Innovation Federal Credit Union Advice Centre location in Saskatchewan!

The Supervisor, Support Services - Deposit Team will be responsible for leading, motivating, and coaching team members in deposit administration; processing, monitoring and completion of documentation as well as providing information to all staff and members on deposit products and procedures. This role is charged with the goal of effectively and efficiently managing the development and direction of the support services team to drive the growth of revenue, technical productivity and promote high quality member satisfaction.

What will you do?
- Oversee Investments and Account Documentation processes, ensuring accuracy and compliance with regulatory requirements.
- Provide Operations Support to the team, resolving complex issues and ensuring smooth workflow.
- Generate and present detailed reporting on investment operations performance and metrics.
- Utilize an analytical mindset to identify trends, patterns, and areas for improvement within investment operations.
- Drive Process Improvements to enhance efficiency and effectiveness, implementing best practices where applicable.

Some things that would impress us:
- Bachelor's degree in finance, business administration, or a related field. 5+ years of relevant experience in investment operations or a related field within the financial services industry.
- Understanding of the regulatory, legislative, and technical environment that impacts the credit union and the financial industry (Credit Union Act; regulations; policies; procedures).
- In-depth knowledge of investment operations, including investments and account documentation processes.  
- Effective leadership skills, with a strong focus on operations and business processes.
- Demonstrated experience in people management, with a track record of successfully leading and developing teams.
- Excellent interpersonal and communication skills.