Job Order Detail

Description

Riverside is proud to have been named the Best Dealership to Work For in Canada four times! We offer competitive wages, a comprehensive group benefits package, as well as an employee pension plan. We also offer best-in-class products, training & professional development, and a flexible work environment with opportunity for growth within a growing dealership!

Major Tasks:

Understands the manufacturers warranty conditions and policies and keeps up to changes

Performs the work described in the work order effectively and accurately, based on the dealer and manufactures standards

Submits part requests to obtain the necessary parts including labor times

Ensure customer repair parts are left in vehicle when customer requires

Examines the vehicle assigned to him/her, to determine if additional safety or maintenance repair work is necessary

Notifies Service Advisor/Shop Foreman, as soon as possible if additional work is required, if the work described is unnecessary or if the repairs cannot be done

Reports any defective or poorly functioning equipment to his/her shop foreman or manager

Notifies Service Advisor as soon as possible when vehicle repairs will not meet the agreed upon pick up time

Participates in resolving customer concerns with management staff

Participates in department goals and objectives

Attendance of programs, school, and events sponsored by the manufacturer

Maintains the appropriate level of Dealer training as outlined by the Fixed Operations Manager so that it does not impact any business practices, objectives or goals Maintains a professional appearance

Ensures that customer vehicles are kept clean and reporting any incidents to management as soon as possible

Follows all Health and Safety Policies

Requirements:

Completion or working towards the completion of a Journeyperson Certificate in the field of Automotive Service Technician