This position reports directly to CAO & is responsible for providing financial, admin, and clerical services in the areas of AP & Utility Billing. Must work with detailed, highly complex & sensitive materials on a regular basis while maintaining the financial and recordkeeping systems associated with the Town.
Key Duties
Prepare utility billings as per town policies & bylaws
Ensure GL/Utility accts balance
Prepare utility accts disconnect notices & manage delinquent accts
Receive/verify GL Accts & invoices, prepare batches of invoices for data entry, enter invoices into the system
Prepare cheques for signatures/mailing & process pre-authorization payments
Communicate effectively as a frontline customer service rep
Receive funds & prepare receipts for tax & utility accts, pet licenses and general transactions
Participate in audit as required
Perform special projects & ad hoc analyses as needed
Adhere to all Town Health & Safety Policies
Adhere to all municipal policies & procedures
Perform additional tasks as CAO deems fit on ad hoc basis
Qualifications
Municipal understanding that includes knowledge of Federal/Provincial regulations and programs
Ensure the confidentiality of all information in accordance with the Mun. Freedom of Information and Protection of Privacy Act
Demonstrate communication & interpersonal skills to explain & exchange information and resolve collection issues
Proven ability to communicate effectively as frontline customer service rep & to interact with the public in a positive and non-intrusive manner
Excellent analytical & problem-solving skills
Ability to deal with multiple tasks & changing deadlines while maintaining high level of accuracy
Ability to work with extended periods of sitting, working in a busy environment with frequent interruptions
Ability to prioritize workload and work with limited supervision
Proven organizational skills
Maintain tact & professionalism; Microsoft Suite & Vadim
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Store, update and retrieve financial data
- Prepare journal entry
- Perform clerical duties, such as maintain filing and record systems
- Manage accounts payable
- Conduct credit and collections
- Perform general office duties
- Answer customer inquiries
Work Setting
- Public sector
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Bondable
Type of Bookkeeping
- Computerized
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Excel
- Electronic mail
- General office equipment
- Accounting software
- Internet browser
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