Job Order Detail

Description

What you'll do:
Reporting to the Field Supervisor, this position is responsible for year round interpretation and application of policy and procedures to complete a variety of claim types; to act as the Customer Service Offices (CSO) primary contact for producers to discuss farm operation needs with, paired with providing SCIC program information that can assist with selecting a farm risk management solution to best support the customer.
Schedule and perform field inspections, predation claims, wildlife claims, and third party liability claims on farms; Identify losses and the causes associated to properly manage claim.
Prepare fieldwork documentation and requirements in advance to ensure all required materials are ready for field inspections.
Inspect customer property for claims information; may include performing fieldwork while dealing with dissatisfied customers or problem situations.
Measure bins and acreages accurately, and record information.
Gather data necessary to determine indemnities for programs administered by SCIC;
Complete appropriate documentation for investigation phase of claims, including detailed special reports, various forms, field maps, bin maps and plant count calculations.
Enter all documented data into the insurance system accurately, and/or submit electronic documents for corporate imaging.
Calculate customer claims payments, and will approve claims within an allowable limit.
Take the lead on completing highly sensitive and complex claims; propose recommendations for finalization of difficult claims to Field Supervisor and CSO Manager.
Verify post harvest verification of paid customer claims, production declarations, and complete customer farm calls to complete contract administration tasks.

For a complete list of duties and qualifications visit www.scic.ca