Job Order Detail

Description

Expand your career to the boreal forest and as an Events Manager at Elk Ridge Resort.  We are looking for a full time, year-round Events Manager who is integral to the success of the Operations Management team.  Reporting to the Director of Operations, the Events Manager will be the main point of contact for Events on Resort. They will coordinate with sales, operational departments, and groups to ensure consistent, high-level service throughout pre-event, event and post event phases of hotel events. They will recognize opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. Responsibilities also include working with operations staff to ensure a high level of customer satisfaction.

Responsibilities:

    Completion of contracts, ensuring accuracy and completion in a timely manner.  
    Create, manage and distribute Banquet Event Orders and floorplans in a timely manner to the Client and to the Operations teams.
    Facilitates various meetings as necessary (Banquet Event Order meeting, block review, etc.)
    Responsible for building and maintaining successful and mutually beneficial relationships with clients throughout the planning, execution, and follow-up, ensuring client retention.
    Sets a positive example for guest relations.
    Effectively manages client budgets to maximize revenue and meet customer needs.

Requirements:
    -This is a full-time salaried position and expectation is that the position reports to work five (5) days per week on site at Elk Ridge Resort and if required, may be instructed to work additional time due to any special events that may be occurring. Evening and weekend work is required.
    -Tripleseat Event Management Software experience an asset
    -Maestro PMS experience an asset
    -Highly organized and ability to multi-task with keen attention to detail
    -Strong communication, interpersonal, and guest service skills