Job Order Detail

Description

The Manager Member Advisors position will oversee the daily activities of our Member Advisors in the Buffalo Narrows, Ile a la Crosse and La Loche Advice Centres, providing coaching and development of the team to ensure exceptional member service. The position is responsible for

WIIFY (whats in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff helping them
A purpose driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

Some things that would impress us:

The ideal candidate has a solid understanding of the duties and functions of MemberAdvisor roles (digital and front-line) to aid in identifying areas to provide top end solutions to the organization. You are connected to the families and communities we serve. You have a natural desire to want to teach and share knowledge is associated with someone in this role. An investigative mindset is at play to be able to resource solutions to issues that are arising with a proactive approach for resolving for the future. You want to find efficiencies, to produce sales and thrives in change situations. This individual loves technology, uses our alternate/omni channels personally, and aspires to be an impactful leader.

Proven success in leading teams
Completion of sales and/or supervisory training would be considered an asset.
Strong computer and technology skills (Microsoft Office 365 programs, Skype, Omni solutions etc)
Demonstrated commitment to continuous education and personal developmentIf you have relatable skills and experience, please know we are interested in talking to you.