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Oversee salon operations on a daily basis.
Managing appointments and schedules.
Recruit, hire, and train new staff members in job duties, safety protocols, and company policies.
Maintain staff records, such as salaries and working shifts, considering peak times and seasonality.
Foster a positive work environment, encourage professional growth, and address employee development needs.
Arrange for regular maintenance services for all equipment.
Receive payments from clients and track all transactions.
Keep updated records of costs and revenues weekly.
Provide customers with their first assessment and counselling before providing services.
Respond to inquiries or complaints and resolve problems.