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Tasks
- Arrange and co-ordinate seminars, conferences, etc.
- Establish and implement policies and procedures
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Oversee the analysis of employee data and information
- Answer electronic enquiries
- Compile data, statistics and other information
- Advise senior management
- Respond to employee questions and complaints
- Oversee payroll administration
- Plan, organize, direct, control and evaluate daily operations
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
Computer and technology knowledge
- Microsoft Visio
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- Adobe Photoshop
- Database software
- MS Project
- SharePoint
- Accounting software
- MS Access
- Quick Books
- Electronic mail
Technical terminology
- Business
Area of specialization
- Reports and records
Security and safety
- Bondable
- Basic security clearance
- Criminal record check
Work conditions and physical capabilities
- Tight deadlines
- Attention to detail
- Repetitive tasks
Personal suitability
- Ability to multitask
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Accurate
- Client focus
- Time management
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