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Work setting
- Transportation
Tasks
- Ensure accuracy of completed time sheets, payroll and other summaries
- Ensure proper functioning of equipment
- Maintain work records and logs
- Monitor personnel workloads and locations
- Perform general office duties
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Contact customers to deliver requested wakeup calls
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Operate radio equipment
- Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
- Record mileage, fuel use, repairs and other expenses
- Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Computer and technology knowledge
- Mapping and data visualization software
- Electronic scheduler
- Internet
- MS Windows
Service experience
- Trucking
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Repetitive tasks
- Tight deadlines
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Reliability
- Team player
Screening questions
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
Other benefits
- Free parking available
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