Job Order Detail

Description

CORE FUNCTION:
This position is responsible for providing superior customer service in the delivery of information and assistance to museum visitors and Art & Design Store customers.

DUTIES & RESPONSIBILITIES:
1.Greets guests and provides information and assistance with regards to admissions, exhibitions and programming.
2.Provides professional and efficient customer service ensuring needs are met, and concerns are resolved.
3.Operates ticketing, scanning and POS systems, handles financial transactions including cash-outs and deposits.
4.Performs opening and closing procedures, as required.
5.Supports the sale of programs, tours and events Forwards rental and event inquiries to the appropriate person for follow up
6.Responds to enquiries from the public, redirecting them, as necessary, to the appropriate person/division.
7.Supports Museum member relations, services, and the sale of museum memberships.
8.Ensures reception desk, atrium, and Art & Design Store are organized, presentable and safe.
9.Maintains ongoing knowledge of merchandise, exhibition and programming offerings.
10.Ensures products and displays are merchandised effectively.
11.Processes customer onsite and online orders.
12.Participates in inventory management and tracking.
13.Assists with special events and programming as required
14.Assists with providing shift orientation for new staff.
15.Performs other related duties as assigned.


Please view full details of this posting at:https://remaimodern.org/about/careers/