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Work setting
- Restaurant
- Formal dining room
Tasks
- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service
Certificates, licences, memberships, and coursesﾠ
- Smart Serve
- Serving It Right Certificate
Work conditions and physical capabilities
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Team player
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