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Position Description:
The YWCA is seeking applications for Diversion Support Worker for My Aunts Place. The Diversion Support staff is responsible for providing practical support to all residents while ensuring day to day operation needs are met. This position will be under the direct supervision of the Manager of My Aunts Place and under the general supervision of the Directors of Womens Housing.
Responsibilities include:
Client Service
Provide Trauma Informed, person-centred support;
Provide practical support for all aspects of resident stays;
Provide information, education, and support to the women as needed;
Administration and Operations
Answer shelter phone and record all calls, screen requests for entry and respond to information requests;
Complete intake and departure process with each woman/family;
Maintain accurate records, including womens files;
Assist residents with transportation as required;
To see the complete job description as well as the qualifications, please visit our website:
https://www.ywcaregina.com/careers
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
Additional Skills
- Use computer applications
- Perform administrative tasks
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