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Clerk Dairy
Overview
The Dairy Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
Job Description
Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
Provide customer service to meet customer needs
Keep work area clean and presentable
Process Dairy orders
Perform program execution and merchandising of product
Perform retail floor maintenance
Maintain back shop
Receive warehouse orders
Increase store sales by actively promoting products
Participate in the training of junior staff
Order and receive stock in accordance with company inventory control procedures as required
Process department shrink
Maintain a clean and safe working environment as per Company requirements
Additional duties for receiving shifts (as authorized and scheduled by management
Receive, unload and verify load and bill of lading against truck schedule for all incoming product
Tag and mark each pallet and complete receiving paperwork as assigned (shrink reports, claims)
Compare packing slips to goods and key product information into SAP system
Ensure equipment is in good working order by reporting any unsafe equipment or conditions
Provide internal customer service by effectively communicating with store management / staff and providing updates on shipments as requested
Job Requirements
Ability to work independently in a fast paced environment
This can be a full time job with a competitive benefits package.
While all responses are appreciated only those being considered for interviews will be acknowledged.
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
Specific Skills
- Stock shelves and display areas
- Obtain articles for customers from shelf or stockroom
- Keep stock clean and in order
- Direct customers to location of articles sought
- Customer service oriented
- Carry customer's purchases
- Pack orders in customers' vehicles
- Maintain computerized stock inventory
Work Setting
- Grocery store
- Dairy department
- Frozen foods department
Work Conditions and Physical Capabilities
- Fast-paced environment
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Attention to detail
- Standing for extended periods
- Walking
- Bending, crouching, kneeling
Security and Safety
- Bondable
Weight Handling
- Up to 23 kg (50 lbs)