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The Job duties and responsibilities are included below which are not limited to:
To meet store sales targets and deliver fantastic customer service whilst effectively planning, organizing and controlling all operations of a retail store in accordance with the Companys standards and procedures.
Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff.
Attend to unique and individual shopping needs of each customer and always put the Customer first.
Maintains store staff job results by recruiting, coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
Authorize all work schedules (including but not limited to work, break and leave).
Ensure continuous training and development of all staff, and consistently carrying out training.
Scheduling and assigning employees and following up on work results
Handle customer complaints in a calm and professional manner
Managing and controlling all daily store operations to maximize sales turnover whilst keeping stores expenses within allocated budgets and stock management.
Retain records of all stock and financial transactions.