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The Breakfast Attendant position is generally responsible for preparing and replenishing the daily breakfast bar. Offering exceptional service, ensuring guests of the hotel are comfortable and satisfied with their experience. The breakfast attendant must maintain a clean, safe and sanitary environment for guests.
The duties and responsibilities for the Breakfast Attendant include, but are not limited to the following:
Provide personalized service to all guests.
Responsible for setting up and maintaining the breakfast buffet as required by brand standards.
Follow menu requirements as provided by the brand.
Prepare foods such as fresh fruit, breads, pastries, batters and coffee.
Stock coffee, juice and milk.
Set up serving dishes/trays, utensils, cups and other paper products.
Set out/arranging cold food, such as pastries, cereals, etc.
Prepare and set up hot food items.
Restock items consistently throughout the breakfast hours and for the next day.
Maintain the breakfast area in a clean condition during the hours of operation.
Clear and sanitize tables and chairs as they are vacated.
Clean buffet counter and emptying trash as needed.
Wash serving equipment and return to storage.
Return reusable food supplies to storage.
Complete the required cleaning daily, based from the cleaning frequency chart.
Serve as a pleasant, hospitable host, greet guests and provide assistance.
Be sure that established service procedures are always followed. Thank the guest and invite them to return.
Communicate complaints to the General Manager or shift supervisor, for immediate service recovery support.
Responsible to check inventory levels of all food, beverages and supply items on the buffet and replenish them as needed for each day.
Assist General Manager with ordering or purchasing food supplies.
Adhere to all health and safety guidelines and standards.