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WHAT ARE WE LOOKING FOR? THE RIGHT FIT!
POSITIVE INTERACTIVE / PEOPLE SKILLS People friendly. You love to help and work with the public
CUSTOMER ORIENTED Patient; empathic; providing excellent service and solutions to our customers
THINKS YES BEFORE NO Positive attitude and solutions driven
MOTIVATION & ENTHUSIASM Love to work in a fast-paced environment
ATTENTION TO DETAIL Meticulous. You understand details make a difference
ORGANIZATIONAL SKILLS With multiple projects on the go, you are able to stay organized to serve customers quickly and efficiently.
TIME MANAGEMENT SKILLS Multiple customer and order timelines. You know how to keep on schedule
PROBLEM SOLVING ABILITIES Confidence with troubleshooting, investigating and providing solutions
ADAPTABILITY Flexibility to respond to a variety of situations and requests
KEY RESPONSIBILITIES INCLUDE:
Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, maintaining a high level of customer satisfaction at all times
Acknowledge and respond in a timely fashion to all order requests, submitted quotes and delivery follow-up
Build sustainable relationships and trust with customers through open and interactive communication
Recognize opportunities to generate sales leads and new customer development
Support the achievement of sales/budget targets, which includes maintaining stock control and gross margins while managing cost budgets
Entering and updating customer information into our Point of Sale software, as needed
Accepting cash and taking credit/debit card payments