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Prairie Centre Credit Union, Saskatchewans largest rural-based credit union, currently has permanent full-time Member Service Representative opportunity available. The ideal candidate will be a results-focused, motivated team player committed to providing top notch service. Reporting to the Manager Member Service & Support, the Member Service Representative will have a genuine desire to respond to member requests and inquiries in an effective and efficient manner. Superior communication skills are a must, which will result in the development of a positive, trusting team and member relationships.
Responsibilities:
Provide first point of contact service to members, in-person or over the phone
Deliver sound financial advice to members
Identify referral opportunities and appropriately direct to branch staff
Support the achievement of branch growth targets
Process over-the-counter transactions
Manage branch treasury and cash flow requirements
Provide administrative support
Adhere to security and internal control procedures
Qualifications:
Grade 12
Proven computer and keyboarding skills, including familiarity with Microsoft Office
Excellent communication skills
Financial industry experience preferred
Proven customer service experience
Experience completing cash transactions is an asset
Prairie Centre Credit Union provides employees with the opportunity for personal and professional growth within an environment that promotes continuous learning. We offer a competitive salary range that will commensurate with qualifications, experience, and education. As well we offer competitive compensation package, excellent employee benefits, and a matched superannuation plan