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- Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
- Enter quotations and orders into the system with accuracy in a timely manner.
- Provide customers with accurate pricing, inventory, and specific delivery information.
- Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
- Prepare quotations and process orders on behalf of outside sales staff.
Respond to customers requests and inquiries in a timely manner.
- Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
- Adhere to company safety policies and regulations
What you will bring:
- Post-Secondary Education in Business Administration, Civil Engineering Technology or a related discipline considered an asset
- Previous Inside Sales related industry (HVAC/Plumbing) experience in preferred
General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
- High level of commitment to exceptional customer service.
- Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
- Highly organized in prioritizing work and multi-tasking on a regular basis
- Fluency in both French and English considered an asset.