Job Order Detail

Description

As a member of the ITS management team:
    You enjoy building teams through the recruitment and development of technical professionals;
    You enjoy coaching, mentoring, and managing a very intelligent group of people who are recognized experts in their field;
    You look for opportunities to implement best practice and continuous improvement;
    You love fast-paced environments;
    You are curious, and willing to go above and beyond in order to develop and grow yourself;
    You make a great thought partner among cross-functional teams;
    You are an excellent storyteller and communicator; and
    You exude a can-do attitude and enthusiasm.

Based in one of the four (4) campus locations, The Manager  Infrastructure Services reports to the Director  IT Operations and ensures the infrastructure well-being of the IT organization.
As a member of the Information Technology Services (ITS) management team, this position plays a key role in administrative leadership and strategic planning across the institution.
The Manager  Infrastructure Services will have three team leads in the areas of Endpoint Computing & Desktop Support Services, Network Services, and Systems. A total of 22  29 positions comprising of full-time, part-time, and student staff report directly and indirectly to the Manager  Infrastructure Services.
The Manager  Infrastructure Services role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organizations IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, telecommunications systems, and endpoint computing technologies.
The Manager  Infrastructure Services will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.
Travel is required.