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Credentials (certificates, licences, memberships, courses, etc.)
- Serving It Right Certificate
Additional Skills
- Address customers' complaints or concerns
- Train staff in job duties, sanitation and safety procedures
- Establish methods to meet work schedules
Work Setting
- Restaurant
Workers Supervised
- Kitchen and food service helpers
- Food and beverage servers
Specific Skills
- Supervise and co-ordinate activities of staff who prepare and portion food
- Prepare and submit reports
- Maintain records of stock, repairs, sales and wastage
- Ensure food service and quality control
Security and Safety
- Criminal record check
Own Tools/Equipment
- Uniform
Transportation/Travel Information
- Own transportation
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Bending, crouching, kneeling
- Tight deadlines
Ability to Supervise
- Staff in various areas of responsibility
- 11-15 people
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Client focus