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Qualifications
Post secondary education and/or a minimum 1 year experience in an office environment
Excellent oral and written communication skills.
Valid drivers license and a clean Drivers Abstract.
Able to provide a Criminal Record Check with the Vulnerable Sector once hired.
A commitment to delivering a quality public service.
Able to have lengthy phone calls in confidential setting.
Ability to work methodically, accurately, and neatly.
Possess strong organizational and interpersonal skills.
Ability to work independently, perform well under pressure with shifting deadlines.
General knowledge of databases, electronic search engines and retrieval techniques.
Training and/or experience interacting with the public in a retail and/or service environment.
Experience with Adobe documents, Photoshop, Zoom, and Microsoft Office Suite.
Able to establish a home office with stable internet connection, private and secure workspace.
Responsibilities
Act as point of contact for prospective Metis Nation citizenship applicants.
Provide detailed information regarding eligibility, the application process, and the requirements for citizenship by email, phone or virtual meeting.
Ensure that the prospective applicant has a clear understanding of the criteria required to apply
Ability to maintain confidentiality and work with appropriate judgement
Ensure that all activities are conducted in accordance with established policy and procedure.
Check the documentation submitted by the prospective applicant against the Applications Checklist and review the supporting documentation to determine if the person has provided sufficient documentation to formally initiate an application.
Complete the application process, including database entry and photo editing.
Provide prospective applicants who require it with assistance in completing the application form by email, phone or virtual meeting.